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More about IT Glue

IT Glue is a cloud-based IT documentation platform that helps Safer Network Solutions organize, standardize, and optimize our documentation processes. IT Glue is extremely beneficial in supporting network management tasks in several ways:

  • Centralized Documentation: IT Glue provides a secure, centralized location for storing all documentation related to network infrastructure. This includes network diagrams, device configurations, IP addresses, network policies, and more. Having all this information in one place makes it easier for network administrators to access and manage.
  • Standardization: IT Glue allows us to create standardized templates for documenting network devices and configurations. This ensures consistency across your network documentation, making it easier to understand and maintain.
  • Version Control: IT Glue offers version control features, allowing you to track changes made to network configurations over time. This is crucial for troubleshooting and auditing purposes, as it provides a clear history of changes made to network devices.
  • Integration with Network Monitoring Tools: We have integrated IT Glue with Datto RMM, Connectwise Manage, Cisco Meraki and Datto BCDR and Datto SaaS Backup. This integration allows you to pull in real-time data about network performance and status directly into the documentation platform, providing a more comprehensive view of your network environment.
  • Automation: IT Glue supports automation through APIs and third-party integrations. This allows us to automate the process of updating documentation based on changes made to your network infrastructure, reducing manual effort and the risk of errors.
  • Knowledge Sharing and Collaboration: IT Glue facilitates knowledge sharing and collaboration among team members. Safer’s Engineers and your network administrators can share documentation, collaborate on troubleshooting issues, and provide insights into network design and optimization.
  • Security and Access Control: IT Glue offers robust security features, including role-based access control, MFA, encryption, and audit trails. This ensures that sensitive network documentation is only accessible to authorized personnel, helping to maintain the security of your network infrastructure.

Safer Networks Solutions uses IT Glue to more effectively deliver our solutions to our customers.